Jacketsy is eager to make the delivery as soon as possible because we want to enhance your shopping experience. The shipping and delivery times may vary based on the delivery address, the time of purchase, and the availability of items. In order to ensure a positive experience for all our customers, the shipping service listing
Shipment
All deliveries are made to the address provided by customers. We kindly request accurate information during checkout. Upon request, our customer support team can provide you tracking ID once your order has been shipped.
We utilize reliable services such as DHL, FedEx and Sky-net for shipments. If your order hasn’t arrived within 14 days, please contact our customer support team. Please note that deliveries to certain countries, including Russia, Israel, India, Brazil, Iran, Iraq, OFAC-sanctioned countries, are currently unavailable. However, we’re working to expand our shipping capabilities.
Shipping Cost
We offer free shipping in the United States, United Kingdom, Canada and other countries. Shipping cost may vary based on your delivery location. You can view the exact shipping cost on our checkout page before confirming your order.
International Shipping
We are pleased to offer worldwide shipping, excluding the following countries:
- Russia
- Israel
- India
- Brazil
- Iran
- Iraq
Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the customer.
Shipping Time
Shipping typically takes no more than 9 business days. This includes 4-5 business days for manufacturing and an additional 3-4 business days for delivery.
Delivery Time
Once your order is shipped, products typically take 3 to 4 business days to reach you.
Order Tracking
Once your order has shipped, we will email you tracking ID so you can monitor its progress and anticipate the delivery date.
Shipping Restrictions
Please note that we are unable to ship to P.O. boxes or APO/FPO addresses.
Shipping Damage or Loss
In the rare event that your order is damaged during shipping or is lost in transit, please contact our customer service team immediately. We will work with you to resolve the issue and ensure that you receive a replacement or a refund as quickly as possible.
- For further assistance, please do not hesitate to contact us at sales@jacketsy.com.
Please note that free shipping is available to the USA, Canada, and UK. Shipping charges apply to other countries, including remote areas.